In the past, Megumi has called herself a service designer, UX designer, design researcher, strategic designer and graphic designer. Her projects include defining the user experience of an automated bookkeeping application for KPMG Tax Corporation; building social innovation capacity for a city government in South Korea; working with Skyscanner on brand perception study; LVMH on disruptive innovation; and NikeLab on social impact project. She has over 7 years of experience working as a designer, helping corporates, start-ups and non-profits innovate their products, services and experiences.
She is an advocate for #designforgood and #techforgood. She has hosted workshops, discussion events, gave talks and contributed pieces on the topic of responsible technologies. She received a distinction from London's Central Saint Martins MA Innovation Management programme, researching on the theme of: "Demystifying the black box of Big Data through service design activism." She has a BA in Studio Art and Communication and Culture from Clark University in Worcester, Massachusetts in the US.